PRIVACY POLICY
Last Updated: October 14, 2025
At Journey Land & Soul, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
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Book a call or service
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Register for a retreat or event
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Subscribe to our newsletter
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Submit a contact form or inquiry
The information we collect may include:
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Your name
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Email address
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Phone number
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Billing or mailing address (if booking a retreat)
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Health or preference information you choose to share (e.g., dietary needs)
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Any other details you share via forms or direct communication
We may also collect non-personal data automatically, such as:
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Your IP address
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Browser type and device
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Pages visited on our website
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Time and date of visit
2. How We Use Your Information
We use your information to:
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Schedule and manage appointments or retreats
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Send you updates about upcoming events, offerings, and resources
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Respond to your questions or requests
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Improve our website and user experience
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Comply with any legal obligations
We will never sell or rent your information to third parties.
3. Email Marketing & Newsletters
If you sign up for our email list, we may send you occasional emails about events, retreats, wellness tips, or other updates. You can unsubscribe at any time using the link at the bottom of our emails.
4. Payment Information
We may use secure third-party services (like Wix, Stripe, or PayPal) to process payments. We do not store your credit card or payment information on our servers.
5. Cookies & Tracking
We may use cookies (small files stored on your device) to improve your experience, analyze traffic, and remember your preferences. You can disable cookies through your browser settings at any time.
6. How We Protect Your Information
We implement security measures to keep your personal data safe and confidential. While no method is 100% secure, we do our best to protect the information you share with us.
7. Your Rights & Choices
You have the right to:
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Request access to the personal data we hold about you
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Ask for corrections or updates to your information
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Request deletion of your data
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Withdraw your consent at any time (where applicable)
To make a request, please contact us at: coleen@journeylandandsoul.com
8. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to other sites (such as Instagram or booking platforms). We are not responsible for the privacy practices of those sites. Please read their policies before providing personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Journey Land & Soul